☉ How do I place an order on Toshak Studio?
You can place an order on our website by selecting the items you wish to purchase, adding them to your cart, and following the checkout process. You will be asked to provide your shipping and payment information, and once your order has been confirmed, you will receive a confirmation email.

☉ What payment methods do you accept?
We accept Cash on delivery COD, Bank Transfers and debit cards payments

☉ Delivery Time:
Delivery time depends on the shipping method you choose and the destination of your order. You can expect to receive your order within 3 to 8 working days. For new arrivals delivery can take up to 10 to 15 working days.

☉ International Shipping:
Custom duties or any kind of taxes applicable on the imported product will be payable by the customer (i.e. the importer). Delivery times and shipping costs will vary depending on the destination and shipping method.

☉ Can I change or cancel my order?
If you need to make changes to your order, please contact us as soon as possible. Once an order has been processed and shipped, we are unable to make any changes or cancellations.

☉ How do I track my order?
You will receive a confirmation email with a tracking number once your order has been shipped. You can track your order by visiting www.toshakstudio.com.

☉ Lost or Damaged Packages:

In the unlikely event that your package is lost or damaged, please contact us immediately and we will do everything we can to resolve the issue.
☉ What is your policy on international shipping?
International shipping is available for an additional fee. Delivery times and shipping costs will vary depending on the destination and shipping method. For more details you can check the Shaping Policy page.

☉ How do I know if an item is in stock?
The availability of items on our website is updated regularly. If an item is out of stock, you will see a message indicating this when you add the item to your cart.

☉ Can I exchange an item?
Sorry, we do not offer exchanges.

☉ How do I contact customer service?
You can contact our customer service team by email or sending messages on social media platforms. Our team is available from 9AM to 5 PM.